![]() Firstly, we would like to address your concerns regarding the public areas and room furnishings. We are truly sorry to hear that your experience did not meet your expectations and we appreciate your honesty as it helps us to improve. They specially booked a trip to another island to be able to swim at a beach.…ĭear Guelinz, Thank you for taking the time to share your feedback on TripAdvisor regarding your stay with us in February. We also met other guests who felt the same way and therefore also left early. It is a miracle for us how this hotel managed to become a member of the SLH group (Small *Luxury* Hotels), as there was no luxury at all. We decided right after arrival that we would not stay the 7 days we had booked, searched the internet for alternatives and left after two nights. Maybe, a few guests had complained during the "management cocktail". One day there was a "management cocktail", which we did not attend, but on the next day we noticed that most members of the staff were much friendlier. The friendliest staff member was the "egg woman" who prepares the eggs at breakfast. You can hardly see the usual smile for which Thailand is famous. The staff is not particularly friendly and courteous. For example, the grilled chicken with sticky rice was cold. Dinner is much better, but it depends on the dish. Overall, the breakfast buffet makes an impression like in a youth hostel, not like in an upscale hotel. When asked for Darjeeling tea, it turns out that there are only two kinds of tea (Earl Gray and English Breakfast). When you ask for lactose-free bread, you get gluten-free bread without a word. Breakfast is poor there are no fresh juices, you even have to ask extra for honey. However, we got pillows made of duck feathers, so we had to complain. The pillows were too hard for us, so we ordered latex pillows (from the Pillow Menu). Rocks everywhere, you practically can't go into the sea, at low tide it looks like a moonscape. The "beach" is across the street and is a disaster. We found this audacious, that as part of an "entertainment program" paying guests should participate in for an activity that the hotel would be responsible for, and therefore should be included in the room rate. There is a weekly entertainment program for guests on Thursday "beach cleaning" is scheduled as an activity: Guests help clean the beach of trash and get an ice cream in return. At the edge of the terrace near the private pool there is an unprotected trench about 2m deep. There are quite a few pitfalls on the hotel grounds: Wooden planks are rotten, natural stone slabs laid unevenly, leaving wide gaps between them. However, the sunbed by the private pool is stained and patched the bath towel is frayed and full of holes. The room (we had a pool villa) was to our surprise relatively clean. moldy upholstered chairs) and do not give the impression of a 5-star hotel. In the hotel itself, unfortunately, it is not much better. There is garbage to the left and right of the road. There is a "lounge" at Bang Rong Pier, and from there you take a public speedboat to the island, and then a "Song-Theo" (an open shared cab) to the hotel. …Īlready during the crossing to Koh Yao Noi we had our first doubts. □❤️□□ on IG or YouTube lto see our full video, released end of Oct 2023. Thank you Cape Kido for making our stay so memorable. Yao Noi, we love you! Just a couple of Canadians enjoying Thailand and looking for authentic experiences. ![]() ![]() I’m still on vacation and I really can’t say enough about Antoine, the manager, and the team here at Cape Kudo. I had a birthday here and I received not one but 2 cakes from complete strangers! One of the young ladies that works at the hotel left me a personal note in my room and it was the sweetest gesture. The “staff” were attentive and so kind and welcoming, they soon became more like friends and family than staff. It was so easy to get around here and the views were breathtaking. We rented a private long boat over to Hong island and we also rented a scooter from around the corner. ![]() The food was absolutely to die for and the chef was definitely a trained red seal chef as their savouries were absolutely mouth watering! There was a beautiful woman making homemade roti on the cart in the morning and man it was tasty!! The best I’ve ever had. The sheets were the softest I’ve felt on this holiday in Thailand. Our time here was so special and it truly felt like home.
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